Select the relevant chat or player you wish to report from a list of recent chat. Their name will then appear in the bottom area. Player moderators will be able to click the 'mute this player for 48 hours' box if they no longer wish other players to see their chat. Press 'next' when you're sure you've picked the correct player.
Select a player to report
You can also report a player by right clicking them and choosing 'Examine' and then using the report flag in the top-left corner of the resulting interface.
After choosing to report a player through either of these methods, you will be shown a screen where you can decide which rule you are reporting the player for:
On the next screen you'll be shown the interface to the left. Select the offence that correlates with that committed by the player and your report will be submitted. Player moderators will also have another chance to temporarily mute them for 48 hours. This option is the tick box at the top of the interface.
The final part of the interface, available to all players, is the option to ignore the until you log out.
Temporarily ignore player
Please do not submit more than one abuse report for each incident. We can get all the information we need from a single report.
You can find out more about each of these rules here. If you are not sure which rule to choose, just choose which ever rule you think is the best fit. Don't worry if you click the wrong offence, our Player Support team will still know how to handle your report!
Remember that a report will only contain the in-game chat that took place at the time you sent the report, so you shouldn't wait to discuss the matter with someone. If you wait too long then it may be too late! You can always talk to someone about the incident after you've sent the report.
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