IMPORTANT: * DO NOT EVER TRADE BACK THE GOLD TO ANYONE IN GAME. WE WILL NEVER ASK FOR YOU TO RETURN THE GOLD FOR ANY REASON! *
Please note:ArcusGold is a mediator between buyers and sellers of Runescape Gold. We do not take ownership of gold or items in game. We do however, arrange sellers with buyers and ensure both parties conduct a safe trade and take a commission on sales. We ensure payment security and delivery of virtual services in game. Our prices reflect those that Runescape Gold farmers and producers wish to sell for as our business does not produce gold for sale.
Refunds & Delivery
Each purchase of a virtual good is final, there are no refunds available. ArcusGold is not affiliated with RuneScape and we do not take responsibility for any action against your RuneScape account. We do not take legal ownership of Runescape Gold and are not always aware of it's original source. We have never heard one of our customers banned for Real World Trading (RWT), however this is does not generate a guarantee. If you do not make an attempt to contact us after you order, we will either refund the payment, contact you through your e-mail address and/or telephone number provided on our order form, or will deliver as soon as you contact us through live-chat. All orders are delivered within a maximum of 24 hours. If we are unable to deliver an order within 24 hours we will refund in full.
You may request a refund for your payment to be used on other products on our site, at anytime prior to delivery. For example if you wish to order gold from another server, you may do so before delivery. Refunds are only granted if an order is not delivered within 48 hours. After delivery there is no option to exchange it for other products at our shop.
All information gathered is only to be used by ArcusGold and its employees/affiliates for preventing fraud and verifying orders. We will not release any personal information to third parties. We require some personal information to cross-check with payment information to help ensure all payments to us are authorized. We reserve the right to release your personal information entered on our website and any additional documents submitted to law enforcement in your jurisdiction in cases where fraud is engaged in against us in any way, shape, or form.